01 · Contribution confirmation
Successful payment creates a digital record.
After the payment provider confirms a successful contribution, OneCedi displays or stores a reference containing the amount, selected project or pool and payment status. If a valid email is supplied, a private email receipt may also be sent when that service is active.
If confirmation is delayed, do not immediately pay again. Check the payment method and contact support@onecedis.com with the provider reference so we can reconcile the result.
02 · Project fulfilment
The selected project is the delivery destination.
Contributions are applied to the project or pool chosen at checkout. Project pages describe the target and intended evidence. Updates may include supplier receipts, progress photographs, completion notes, reviewed totals or public record identifiers, subject to safety and beneficiary privacy.
Timing differs by project and can change because of supplier, weather, permit, safety or community conditions. A material delay or change will be published on the relevant project record.
03 · No shipping for contributions
A contribution does not create a parcel.
There is no shipping fee or physical delivery for an ordinary project contribution. Points, badges and member records are digital recognition with no cash value. Any future physical recognition item will have separate eligibility and delivery terms before a claim opens.
04 · Current service scope
OneCedi does not currently sell or deliver goods.
The active OneCedi service is digital project contribution and documented project fulfilment. There is no product, merchandise or event-ticket checkout on this website. A contribution receipt confirms payment; it is not a promise to deliver a retail item to the contributor.
If physical commerce is added later, its seller, delivery area, price, estimated timing, tracking or collection method and return conditions will appear before checkout under separate terms.
05 · Delivery support
Use one reference for one issue.
For a missing receipt, unreconciled payment or future order problem, email support@onecedis.com. Include the reference, date and amount. Support operates Monday to Friday, 9:00am–5:00pm GMT and normally acknowledges complete requests within two business days.